Clerk.io offers more than 23 different types of product logics, making it possible to show completely automated products on any page. This article explains how to get started with Recommendations using the WooCommerce plugin.
For our full Best Practices on which Recommendations to use, read this article.
Recommendations are created with Elements that reference a Design. Below is the basic guide for setting up an Element.
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Most webshops sell a wide variety of products across highly different price ranges. For instance, a furniture store might sell couches ranging from just €200 to €10,000.
There will always be a difference in how much customers are willing to spend on your products, and your marketing needs to reflect this to be effective.
Price Sensitivity allows you to segment customers based on how much they are willing to spend on your products, enabling you to find the perfect segments for various product price ranges.
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These can be accessed in my.clerk.io > Chat > Conversations As visitors start having conversations with the chat assistant, you will see them show up here.
It is divided between conversations made in the Live Store and in the Demo Store.
Clicking on the chat details you can see further information:
Each conversation contains:
Developer Logs help you debug integrations and client‑side usage. You can see requests coming from your site and apps, filter by type, and drill into the details to spot issues quickly.
Find it in my.clerk.io under Developers > Logs for the Store you are working on.
Click the table headers or use the sort menu to order by:
...This intelligent filtering feature makes it effortless for visitors to find the right items, even on the largest category pages.
Facets can be used when using Clerk to show entire category pages, making it easy for visitors to narrow down results.
When your products include various sets of attributes, Facets will show only the filters that relevant for each individual category page.
E.g. a category for “laptops” will likely show specifications like RAM, storage space, screen size and so on, while a category for “headphones” will include their fit, bluetooth functionalities, EQ features and more.
...This intelligent filtering feature makes it effortless for visitors to find the right items, even in the largest sets of search results.
Facets can be used both in the Search Page and Omnisearch layouts. Both of these come with several standard designs to get you started with a great search experience.
When your products include various sets of attributes, Facets will show only the filters that relevant for each individual search.
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Using Clerk.io’s Recommendations, you can add fully automated banners that enhance content discovery for customers.
They rely on the pages data to automate banners on content pages.
Through several logics that can be used directly on your content pages, categories, and products, you can ensure that customers find blogs and articles that are related to what they are viewing.
Most importantly, it also allows you to sell directly from your content pages, creating a feedback loop of discovery and conversion.
...Clerk collects parcel tracking data connected to your orders, including tracking codes and delivery statuses. This makes it easy to look up delivery progress directly in my.clerk.io and to verify the information that the Chat can use when customers ask about their orders.
This feature exposes existing parcel data in the interface. It does not, by itself, enable the Chat to answer about parcels. For Chat, see Chat > Configuration > Parcel Tracking.
Both the Parcels overview and the order details panel show a table with the following fields:
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The Visitor Log lets you look up everything Clerk recorded for one visitor and is useful for debugging searches, recommendations, and page views. Each entry shows what was called, which inputs were used, what the API returned, and the context used to make the decision.
Use the Visitor ID endpoint to retrieve the ID for the browser you want to inspect:
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