This intelligent filtering feature makes it effortless for visitors to find the right items, even in the largest sets of search results.
Facets can be used both in the Search Page and Omnisearch layouts. Both of these come with several standard designs to get you started with a great search experience.
When your products include various sets of attributes, Facets will show only the filters that relevant for each individual search.
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Using Clerk.io’s Recommendations, you can add fully automated banners that enhance content discovery for customers.
They rely on the pages data to automate banners on content pages.
Through several logics that can be used directly on your content pages, categories, and products, you can ensure that customers find blogs and articles that are related to what they are viewing.
Most importantly, it also allows you to sell directly from your content pages, creating a feedback loop of discovery and conversion.
...Clerk collects parcel tracking data connected to your orders, including tracking codes and delivery statuses. This makes it easy to look up delivery progress directly in my.clerk.io and to verify the information that the Chat can use when customers ask about their orders.
This feature exposes existing parcel data in the interface. It does not, by itself, enable the Chat to answer about parcels. For Chat, see Chat > Configuration > Parcel Tracking.
Both the Parcels overview and the order details panel show a table with the following fields:
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Tools let Chat call external APIs during a conversation. When a visitor asks something that requires live data — like order status, inventory levels, or loyalty points — Chat can fetch it automatically and respond with actual information from your systems.
Any service that has an API can be connected as a Tool.
Go to Chat > Tools and click + Add another tool to open the tool editor.
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The Visitor Log lets you look up everything Clerk recorded for one visitor and is useful for debugging searches, recommendations, and page views. Each entry shows what was called, which inputs were used, what the API returned, and the context used to make the decision.
Use the Visitor ID endpoint to retrieve the ID for the browser you want to inspect:
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Modifiers let you change product data after the sync, without touching your data feed or involving a developer. Modifiers are evaluated from top to bottom, so the order they appear in the list matters.
There are two ways to create a modifier: using AI Modifiers, which is the recommended approach, or choosing one of the standard modifier types for simpler, predefined transformations.
AI Modifiers are the default and recommended way to create modifiers. Instead of configuring individual fields and rules, you simply describe what you want the modifier to do in plain language, and the AI generates a Python function that transforms your product data accordingly.
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Clerk.io offers more than 23 different types of product logics, making it possible for you to display completely automated products on any page. This article explains how to get started when using a Clerk.js setup.
For our full Best Practices, read this article on which Recommendations to use.
Recommendations are created with Elements that reference a Design. Below is the basic guide for setting up an Element.
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Most of Clerk.io’s Audience features revolve around predicting customer behavior. However, for some marketing purposes, a more simple approach may be needed.
Order Segmentation is just that; a way to create segments based solely on the amount of orders, their timing, and average order value.
You can segment based on either one or multiple different options for orders.
Segments are based on a specific amount of orders. You can choose either an exact amount, less than, or more than a given amount. This can be useful if you want to define your own Loyalty groups based on the amount of orders.
...Using Clerk should technically be free - you should always earn substantially more than you pay for it. That’s why we’ve built a detailed Dashboard and Analytics for all products, to show how it helps your business.
One of the great things about our Dashboards is that you can see exactly which orders were impacted by Clerk and how much more valuable they are.
An order is considered impacted by Clerk when a customer has bought at least 1 product from a Clerk element.
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