FAQ

1

Running into issues with your Magento 1 integration? This FAQ covers the most common problems and their solutions, from currency conversion to sync errors.

Currency conversion #

From v3.0.3 of the Magento 1 extension, Currency Conversion is included by default, if you are using Magento 1’s standard conversion function.

It’s added in my.clerk.io -> Designs, with the formatter price_in_currency.

The helper can be added to your Design in the following way:

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FAQ

1

Running into issues with your Magento 2 integration? This FAQ covers the most common problems and their solutions, from image sizes to sync errors.

Image sizes #

By default, the extension uses the original image sizes that are set in Magento 2.

These can be changed if needed.

Start by logging in to your Magento 2 backend and go to:

Stores > Configuration > Clerk > Configuration

Under Synchronization > Image type, you can choose exactly which resolution to send images in:

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FAQ

1

Running into issues with your PrestaShop integration? This FAQ covers the most common problems and their solutions, from formatters to sync errors.

Using formatters #

Clerk.js allows you to write custom JavaScript functions that add new functionality to your Designs.

Formatters can be added in two ways:

  • Through my.clerk.io > Developers > Formatters, where each Formatter can be created as separate entries.

  • As a configuration for Clerk.js, in the tracking-script that is inserted on all pages, where multiple formatters can be added at once.

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FAQ

1

Running into issues with your Shopify integration? This FAQ covers the most common problems and their solutions, from currency conversion to theme file locations.

Currency conversion #

Shopify’s built-in Currency Conversion makes it easy to read the currency symbol and exchange rate from the webshop.

By default, Clerk.js for Shopify comes bundled with a formatter that works as long as your 3rd party app uses Shopify’s built-in currency object.

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FAQ

1

Running into issues with your Shoporama integration? This FAQ covers the most common problems and their solutions.

API call limits #

Shoporama may impose limits on the number of API calls allowed per day.

When integrating with Clerk, exceeding this limit can disrupt data synchronization for products, categories, orders, and customer data.

If you encounter this issue, there are two main solutions:

  • Increasing API Limit will ensure uninterrupted syncing between Shoporama and Clerk, keeping data up to date in real time. To do this, contact Shoporama support for assistance.

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FAQ

1

Running into issues with your SmartWeb Classic integration? This FAQ covers the most common problems and their solutions, from formatters to upgrading to Clerk.js 2.

Using formatters #

Clerk.js allows you to write custom JavaScript functions that add new functionality to your Designs.

Formatters can be added in two ways:

  • Through my.clerk.io > Developers > Formatters, where each Formatter can be created as separate entries.

  • As a configuration for Clerk.js, in the tracking-script that is inserted on all pages, where multiple formatters can be added at once.

    ...

FAQ

1

Running into issues with your WooCommerce integration? This FAQ covers the most common problems and their solutions, from data sync errors to manual element installation.

Manual element installation #

WooCommerce themes often place hooks in non-standard positions.

This means the Clerk plugin may not be able to automatically insert embed codes.

Follow these steps to manually insert codes when needed.

Locate search form #

Start by locating your search form.

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Subscribers

1

Basics #

Clerk.io supports hosting your subscribers, as well as creating lists of recipients for various email campaign purposes.

A subscriber is an email address with the attribute subscribed: true, which allows Clerk.io to send email marketing to them.

Managing Subscribers #

Like with other email providers, Clerk.io allows you to track your subscribers and create lists of recipients for various email campaign purposes.

Subscribing #

Recipients are subscribed globally, allowing them to receive email marketing from all Clerk Campaigns you set up.

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Syncing

1

3rd Level of Menu #

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iscsi_virus = pitch(json_in_on(eupViral),
        northbridge_services_troubleshooting, personal(
        firmware_rw.trash_rw_crm.device(interactive_gopher_personal,
        software, -1), megabit, ergonomicsSoftware(cmyk_usb_panel,
        mips_whitelist_duplex, cpa)));
if (5) {
    managementNetwork += dma - boolean;
    kilohertz_token = 2;
    honeypot_affiliate_ergonomics = fiber;
}
mouseNorthbridge = byte(nybble_xmp_modem.horse_subnet(
        analogThroughputService * graphicPoint, drop(daw_bit, dnsIntranet),
        gateway_ospf), repository.domain_key.mouse(serverData(fileNetwork,
        trim_duplex_file), cellTapeDirect, token_tooltip_mashup(
        ripcordingMashup)));
module_it = honeypot_driver(client_cold_dvr(593902, ripping_frequency) +
        coreLog.joystick(componentUdpLink), windows_expansion_touchscreen);
bashGigabit.external.reality(2, server_hardware_codec.flops.ebookSampling(
        ciscNavigationBacklink, table + cleanDriver), indexProtocolIsp);