Introduction
Clerk.io is an AI agent built into my.clerk.io. You may also see it referred to as Ask Clerk.io in some parts of the dashboard — they are the same thing.
Think of it as a growth expert who has already read every dashboard, knows your full product catalogue, has studied how your visitors behave — and can actually implement the changes it recommends.
You just ask questions in plain language and get specific, data-driven answers about your store.
...Introduction
eCommerce segmentation is crucial but often requires lots of experience through trial and error. With our Audience tool, you will be ready to start segmenting smartly, today.
AI Prediction #
Audience can predict purchase intent for any customers based on their buying habits. This allows you to create highly personalised and relevant marketing campaigns by simply asking the question “I have these products, who wants to buy them?”.
...Introduction
Trusted Advisor #
Clerk’s AI Chat is your webshop’s trusted advisor. This always-online assistant provides fact-based, humanlike guidance to customers, helping them make informed decisions without the pressure of aggressive selling.
Whether it’s finding the right materials for a project, answering detailed product questions or outlining information from your blogs, it uses your existing data to deliver reliable advice.
...Introduction
Email marketing for e-commerce platforms can be challenging. Choosing the right content, the best timing and the perfect audience makes a huge difference in the results. But it can be time-consuming and it is not always obvious.
Clerk’s Email helps you speed up the process while taking out a big part of the guesswork. And its highly personalized product recommendations will help you boost conversions.
...Introduction
Automation is an integral part of running a successful business, but combining this with your own marketing goals often means sacrificing the automation.
With our Merchandising tool, you can start influencing results smartly, while keeping the intelligence of an AI that understands your customers.
Cross-Platform #
When using all of Clerks products together, Merchandising allows you to implement marketing strategies everywhere at once.
...Introduction
Our attention spans are getting short, so inspiring visitors to buy from your webshop is crucial. With Clerk.io’s automated Recommendations, you can inspire visitors to buy on any page of your webshop, from day 1.
Get started fast #
When you open Recommendations for the first time, the Admin helps you create our Best Practice setup in one go.
...Introduction
One of the most important aspects of a webshop, is making it effortless for customers to find what they need. Clerks Search function does just that.
Search is everything you expect from a great modern search function, built specifically for eCommerce. It handles spelling mistakes, allows for full phrase searches and presents results in the order that are most likely to convert.
...Options

General #
Website Elements makes it easy to work with Elements for Recommendations and Elements for Search results.
The Designs are stored at Clerk.io, and you only need to insert a small embed code into the page where you want products to show. This can be done by using the Embedded Code section or the Injection section.
Any number of Element blocks can be based on a single Design, or you can create separate Designs for each Element.
...Email Recs
Create email designs and generate embed codes for product recommendations that work with any email client. This guide walks you through the process.
Create email design #
In my.clerk.io, go to Email -> Designs.
Click New Design and give it a name.
Choose Email, and optionally, pick either a starting Design.
Style the email Design to your liking.
Click Update Design.
Choose product logic #
Go to Email -> Embeds, and create a new Embed.
...