Notice
Chat is still in Private Beta for selected users. All features are subject to change. If you are interested in testing it, sign up for the waiting list in my.clerk.io > Chat
The Basics #
Clerk’s AI Chat is your webshop’s trusted advisor. This always-online assistant provides fact-based, humanlike guidance to customers, helping them make informed decisions without the pressure of aggressive selling. Whether it’s finding the right materials for a project, answering detailed product questions, or getting the latest update on an order it uses your existing data to deliver reliable advice.
Designed to understand your webshop inside and out, it recognizes product specs and adapts to the page that a customer is currently viewing By automating most customer queries in real-time it frees up your team to handle more complex tasks, ensuring customers get accurate, timely answers every time - even on weekends.
As a part of Clerk’s ecosystem, it continuously learns and improves, offering a seamless experience in each customers native language. Once Clerk is synced with your platform, the setup is quick and easy, making it a simple way to enhance your customer journey and build trust with every interaction.
Testing #
The Chat can be tested in your Demo Store found in my.clerk.io at Settings > Store Settings > Explore Demo Store
Conversations had within the Demo Store are not logged or included in analytics.