The Search Page makes it effortless for visitors to narrow down the results and find the exact products they want to buy. No products are more than a few clicks away, even when there are thousands of matches.
It combines the best features from modern search engines, with an eCommerce-specific twist:
- Optimised for browsing: Shows all results either on a single page or with pagination for improved speed.
- Intelligent filters: Facets are based on any attributes available for products, and only displays filter options that make sense for any given query.
- Semantic search: Understands what the visitor means.
- Auto-corrects spelling mistakes: The visitor should not realise that they made the spelling mistake in the first place.
- Predicts customer behaviour: Matches are sorted based on how likely they are to sell right now.
Configuration
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In my.clerk.io, head over to Settings > Email Configuration using the left-side menu.
Enter the sender details you’d like to appear for Auto Emails from your store in the Email Information section
Sender Name: The name you’d like to appear as the sender for your emails (e.g., Jim from ReallyCoolStore)
Sender Email: The email you’d like to appear as the sender email for your emails (e.g., announcements@reallycoolstore.com)
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Overview
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Using Clerk.io’s Recommendations, you can add fully automated banners that enhances Content Page discovery for customers.
Through several logics that can be used directly on your Content Pages, or through other pages like categories and product pages, you can ensure that customers find blogs and articles that are related to what they are viewing.
...General
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Clerk.io’s Recommendations can be installed on any page of the webshop, to help customers find the right products.
With the Setup Guide, you can see which pages to install recommendations on, and which types to use, to get our Best Practice running.
From the main menu start by clicking on Getting Started:
Create a Standard Design
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The first thing you need to do, is create a Standard Design for your sliders.
...Common sync errors
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When importing data with the JTL plugin, the webshops generated feed is responsible for sending the product- category- and sales-data to Clerk.io.
However in some cases, the feeds configuration might stop the Importer from getting access, causing an error in Data Sync.
Below is a list of the most common errors and how to fix them.
403 Server Error: Forbidden
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This error happens if your server blocks the importer from accessing it. In most cases you simply need to whitelist the importers IP address to give it access.
The latest IP address can be found here.
Also check your public key, private key and import url are correct for the store you are operating within my.clerk.io
...Manually installing elements
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WooCommerce is built around themes, which often means that the Clerk.io plugin cannot insert our embedcodes, because the hooks are not placed where they are supposed to.
This guide explains how to manually insert codes if that is the case.
1. Find the right file
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1. Start by locating your search-form. You can do this by checking your source-code, and finding a unique text for the field.
...Definitions
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Buys Cheaper Products: these costumers tend to buy products which price is lower than your store’s average. This segment is calculated as follows: average price of products bought is below store average - standard deviation.
Buys Average Priced Products: customers enter this segment when average price of products bought is between the above limit and store average + standard deviation.
Buys Expensive Products: these customers bought products average price is bigger than the store’s average (average price of products bought > above limit).
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This intelligent filtering feature makes it effortless for visitors to find the right items, even on the largest category pages.
Facets can be used when using Clerk to show entire category pages, making it easy for visitors to narrow down results.
Dynamic Attributes
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When your products include various sets of attributes, Facets will show only the filters that relevant for each individual category page.
E.g. a category for “laptops” will likely show specifications like RAM, storage space, screen size and so on, while a category for “headphones” will include their fit, bluetooth functionalities, EQ features and more.
...This intelligent filtering feature makes it effortless for visitors to find the right items, even in the largest sets of search results.
Facets can be used both in the Search Page and Omnisearch layouts. Both of these come with several standard designs to get you started with a great search experience.
Dynamic Attributes
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When your products include various sets of attributes, Facets will show only the filters that relevant for each individual search.
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