Data Feeds

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Introduction #

This guide explains how to set up your JSON Feeds to sync your data with Clerk.io.

If you are using one of our supported platform, you do not need to set up a JSON Feed.

Our older JSON Feed is still supported, but we recommend using the new JSON Feed for new integrations.

The new JSON Feed makes it easier and more efficient for you to sync your data with Clerk.io.

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Sync Data

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Choosing product data to import #

Access your Data Sync Settings by logging into my.clerk.io > Data > Data Sync Settings.

From here, you can customize your product data by:

  • Adding Custom Attributes for your products using the text box. Type in the custom variables used in your BigCommerce store that you’d like to add as comma-separated values.
  • Including out-of-stock Products: to include out-of-stock products in your Clerk.io data, select “Yes” from the dropdown here
  • Only import visible Categories: to choose whether or not you import all categories or only visible categories to Clerk.io from your webshop, select the appropriate choice from the dropdown here.
  • Enable real-time updates: to enable real time updates from BigCommerce to your Clerk.io synced products, select “Yes” from this dropdown

Sync Data

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Customising product data #

The DanDomain App supports sending custom attributes that you have added in DanDomain Classic.

1. Start by logging in to your DanDomain Classic backend and go to Clerk.io in the side-menu

2. Login using your Password

3. In the app, under General you will find a text-field called Additional Product Attributes

4. Start typing in the name of your attribute, and it will show up if it exists:

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Sync Data

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Creating data feeds #

This guide focuses on the crucial process of creating data feeds for the S360 Clerk plugin in your JTL webshop. Data feeds are essential for keeping your product information up-to-date and synchronized with Clerk.io. Follow these steps to ensure a seamless integration and optimal performance.

Accessing Data Feed Settings #

Begin by accessing the data feed settings in your JTL webshop backend:

  • Navigate to Plugins → Installed Plugins → S360 Clerk → Gear Icon.

Here, you’ll find the settings required for creating effective data feeds.

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Sync Data

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Deactivate order sync #

After the first data sync has run successfully, order sync from Magento1 can be deactivated as the sales-tracking from the extension takes over.

To deactivate order sync, go into your Magento1 backend, choose SYSTEM in the menu bar and press CONFIGURATION:

Choose the main site (the site you’re attempting to affect) under CURRENT CONFIGURATION SCOPE:

Then click on SETTINGS under the CLERK tab in the left side bar and then change the field next to DISABLE ORDER SYNCHRONIZATION from NO to YES. Press SAVE CONFIG to make the changes take effect immediately:

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Sync Data

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Customising product data #

Sending simple attributes from the Magento 2 Admin #

If the attributes you want to send are already available as simple attributes in your Magento 2 admin, they can easily be added on the Extension page.

1. Start by going to Stores -> Product

Here you can see all available attributes in your shop. Find the attribute codes of the ones you want to send to Clerk.io:

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Sync Data

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Clerk Audience can be setup to automatically sync a group of customers to MailChimp so your Mailchimp audiences are always up to date.

You only have to setup the sync once, and then MailChimp will be kept updated with the Clerk Audiences you have chosen, even as they change from day to day.

Follow these steps to setup the sync.

1. In Mailchimp #

1.1. Start by going to Audience in the side menu.

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Overview

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Clerks Technical Platform, Technical

All communication with Clerks AI happens through our super fast REST API.

Regardless of the webshop platform, Clerk can always be integrated via API or with our Clerk.js solution that makes API calls from the frontend.

We then build extensions and integrations that bundle features from the API and Clerk.js to make integration smooth.

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Sync Data

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Customising product data #

In Prestashop, you can add most simple attributes directly from the Admin, but you can also create customised attributes directly in the code.

Sending simple attributes from the Prestashop Admin #

Note: This feature only works from v.5.3.2. Check this guide to see how to upgrade.

In the Prestashop Admin, start by going to the following section:

Prestashop 1.7: Catalog -> Attributes & Features Prestashop 1.6 : Catalog -> Product Attributes

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Sync Data

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Customising product data #

In Shopify, attributes can be added through my.clerk.io->Data Sync.

Simply go to the input-field called Custom Attributes, and type in the attributes you want to include for products.

To add several attributes, simply separate them with commas.

Attributes should always be written as their short-versions. This will usually be all lowercased. E.g. the attribute “Sizes” should be “sizes”.

Sync subscribers #

Shopify supports managing subscribers directly in the platform. These can easily be synced with Clerk.io.

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