Campaigns

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Merchandising Campaign
Merchandising gives you a high degree of control over the products shown by Clerk, like boosting products on sale, prioritising specific brands, hiding out-of-stock products and much more.

Basic Info #

Campaigns always have a Name of your choice. Optionally, you can add a Description for reminding yourself and your colleagues of the campaigns purpose.

Scheduling #

Decide whether a campaign should run indefinetely or during a specific timeframe. Scheduling is particularly useful if you only want to influence results during a period like the week of Black Friday or during your Christmas sales.

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First Login

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After getting access to your new account at my.clerk.io, you will go through these steps:

  1. Creating a Store
  2. Installing a Clerk plugin or setting up an Integration with your platform
  3. Syncing your catalogue
  4. Creating designs
  5. Adding Clerk elements to your site

Analytics

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Recommendations Insights
This dashboard gives you a thorough overview of how your visitors use Recommendations, both in terms of what works and what needs to be improved.

Timeframe #

By default, the dashboard shows the performance over the last 30 days, but this can be customised with the date-range selector in the top right corner.

Labels #

These are used to identify each Recommendations element. You can define them in Content or in API calls.

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Analytics

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Search Insights
This dashboard gives you a thorough overview of how your visitors are searching, both in terms of what works and what needs to be improved. It’s your one-stop page for understanding your visitors search behaviour.

Timeframe #

By default, the dashboard shows the performance over the last 30 days, but this can be customised with the date-range selector in the top right corner.

Overview #

Shows the main performance indicators for the given timeframe.

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Integration

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Data Sync #

In my.clerk.io, click “Data” in the left-side menu, then scroll down to “Data Sync Settings” to see your sync options with BigCommerce here.

  • After entering your BigCommerce store hash, client ID, client secret and access tokens, you have the option to modify the following:

Custom Attributes #

If you have custom attributes used in your store that you want to sync with Clerk.io, type their values here as a comma-separated list (e.g., size, color)

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App

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Logging #

First thing you have to do to change the logging settings, after the first data sync has run successfully, is to go into your DanDomain Classic backend, choose Clerk under Shortcuts to Apps and login to the Clerk plugin:

Next, scroll down to the bottom box called Logging and choose your preferred logging settings:

To make the changes take effect, scroll to the top of the page and press Save:

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Plugin

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Uninstalling #

Below you’ll find a guide on and general steps to uninstall Clerk.io from your JTL store.

Removing S360 from your plugins.

You can remove and uninstall Clerk from your webshop by going to Plugins -> Installed Plugins. Click on the gear next to the plugin to remove it.

Also be aware that removing plugin does not cancel your subscription. You will need to do this in your my.clerk.io account and we cannot do this action for you due to GDPR.You can follow this guide to do it.

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