Analytics

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Access Search Insights from the main Search option on the left-side menu:

At the top of the Search Insights Dashboard, you’ll find the Search Overview

  • Percentage of website visitors who use search when shopping on your webshop.

  • Percentage of customers buying products using search

  • The change in likelihood that customers will convert to sales after searching compared to their conversion without searching

  • The change in average order value when orders include products found through Search vs. orders made without including products found via Search

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Integration

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Data Sync #

In my.clerk.io, click “Data” in the left-side menu, then scroll down to “Data Sync Settings” to see your sync options with BigCommerce here.

  • After entering your BigCommerce store hash, client ID, client secret and access tokens, you have the option to modify the following:

Custom Attributes #

If you have custom attributes used in your store that you want to sync with Clerk.io, type their values here as a comma-separated list (e.g., size, color)

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App

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Logging #

First thing you have to do to change the logging settings, after the first data sync has run successfully, is to go into your DanDomain Classic backend, choose Clerk under Shortcuts to Apps and login to the Clerk plugin:

Next, scroll down to the bottom box called Logging and choose your preferred logging settings:

To make the changes take effect, scroll to the top of the page and press Save:

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Plugin

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Uninstalling #

Below you’ll find a guide on and general steps to uninstall Clerk.io from your JTL store.

Removing S360 from your plugins.

You can remove and uninstall Clerk from your webshop by going to Plugins -> Installed Plugins. Click on the gear next to the plugin to remove it.

Also be aware that removing plugin does not cancel your subscription. You will need to do this in your my.clerk.io account and we cannot do this action for you due to GDPR.You can follow this guide to do it.

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Extension

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Installing with the Toolbox script #

The Clerk.io Toolbox Script has been developed to make it easy to install the Clerk.io extension in your Magento webshop, without using Magento Connect.

The Toolbox Script will be run directly from a terminal. We suggest these: - Apple: iTerm, you will have to download it from the Internet; - Windows: Command Prompt, its already installed in your computer.

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Extension

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Installing with the Toolbox script #

The Clerk.io Toolbox Script has been made to make it easy to install the Clerk.io extension in your Magento webshop without using Magento Connect.

The Toolbox Script will be run directly from a terminal. We suggest these:

- Apple: iTerm, you will have to download it from the Internet;

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Automated Flows

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One of our best practices is the automated mail flow. The idea is to setup emails that show relevant products regularly, without you having to do anything after the initial setup.

A good follow-up flow after a customer has purchased from you is this:

Best Practice #

  1. First day of the month: “We just got a lot of new arrivals”- People just got their pay-check and are ready to spend. (Clerk product logic: Best sellers with filter age < 60 )

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