- Clerk.io Help Center
- Working with Clerk.io
- Using the Admin Panel
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Working with Clerk.io
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Using Clerk.io on Other / Custom Platforms
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Using Clerk.io on Shopify
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Using Clerk.io on Magento 1
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Using Clerk.io on Magento 2
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Using Clerk.io on WooCommerce
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Using Clerk.io on Prestashop
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Using Clerk.io on BigCommerce
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Using Clerk.io on Shoporama
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Using Clerk.io on Shopware 6
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Using Clerk.io on DanDomain
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Using Clerk.io on Lightspeed
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Using Clerk.io on SmartWeb / HostedShop
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Using Clerk.io on DynamicWeb
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Using Clerk.io with Any Email Client
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Using Clerk.io with Copernica
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Using Clerk.io with Autopilot
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Using Clerk.io with Active Campaign
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Using Clerk.io with Marketing Platform
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Using Clerk.io with MailChimp
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Using Clerk.io with MailUp
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Using Clerk.io with Apsis
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Using Clerk.io with UbiVox
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Using Clerk.io with CleverReach
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Using Clerk.io with Google Ads
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Using Clerk.io with Act-On
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Audience Integrations with Facebook
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Using Clerk.io with DotDigital
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Using Clerk.io with Klaviyo
Checking and Removing Customer Data
Use the Clerk.io backend to see customer sensitive data and delete it if necessary.
IMPORTANT: Before removing a customer from Clerk.io, remember to also remove them from your webshop platform
As a data-processor, Clerk.io stores customers' email address, purchase-history click-history which is sensitive data.
In response to GDPR we have made it very easy to check this data and remove the customers email address and click-history from an order, thereby keeping the order data, but making it anonymous. This is called Forgetting Customer.
To see a customers profile, start by logging in to my.clerk.io and search for the email address of the customer you want to Forget:

This lets you see the orders and recent activity of this customer
In the bottom of the page you will see the Forget Customer button:

Click this button, and confirm the action:

This way, you get to keep the data from the order to optimise Clerk.io, but without any personal data attached to it.
Alternatively, you can run this API-call where you just need to insert you store's public and private API key and the email of the customer you want to forget:
https://api.clerk.io/v2/privacy/forget?key=store_api_key&private_key=store_private_key&email=john.doe@example.com
See more her: https://docs.clerk.io/reference/privacy-forget
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