- Clerk.io Help Center
- Using Clerk.io on Prestashop
- Using Clerk.io in Your Store
-
Working with Clerk.io
-
Using Clerk.io on Other / Custom Platforms
-
Using Clerk.io on Shopify
-
Using Clerk.io on Magento 1
-
Using Clerk.io on Magento 2
-
Using Clerk.io on WooCommerce
-
Using Clerk.io on Prestashop
-
Using Clerk.io on BigCommerce
-
Using Clerk.io on Shoporama
-
Using Clerk.io on Shopware 6
-
Using Clerk.io on DanDomain
-
Using Clerk.io on Lightspeed
-
Using Clerk.io on SmartWeb / HostedShop
-
Using Clerk.io on DynamicWeb
-
Using Clerk.io with Any Email Client
-
Using Clerk.io with Copernica
-
Using Clerk.io with Autopilot
-
Using Clerk.io with Active Campaign
-
Using Clerk.io with Marketing Platform
-
Using Clerk.io with MailChimp
-
Using Clerk.io with MailUp
-
Using Clerk.io with Apsis
-
Using Clerk.io with UbiVox
-
Using Clerk.io with CleverReach
-
Using Clerk.io with Google Ads
-
Using Clerk.io with Act-On
-
Audience Integrations with Facebook
-
Using Clerk.io with DotDigital
-
Using Clerk.io with Klaviyo
How to deactivate the synchronization of orders in Prestashop
This article describes how to stop Prestashop from sending data on orders to Clerk.
After the first data sync has run successfully, order sync from Prestashop can be deactivated as the sales-tracking from the module takes over.
To deactivate order sync, go to Improve => Modules => Module Manager

Scroll to the bottom and find the Clerk module under other. Click on Configure:

Scroll to the field named Settings For Data Synchronization and click on YES next to the text Deactivate Synchronization of Orders:

Scroll to the bottom of the page and press Save:

Your changes will then take effect.