Sync Data

Sync your BigCommerce products and attributes to Clerk. This guide covers customizing product data and choosing which products to import.

Set up Sync #

To sync your BigCommerce store data with Clerk, you need to create an API account in BigCommerce and configure it in Clerk.

1. In your BigCommerce admin, go to Advanced Settings > API Accounts.

2. Click Create API Account and choose Create V2/V3 API Token.

3. Name it “Clerk.io” and grant read‑only access to:

   • Content

   • Information & Settings

   • Orders

   • Order Transactions

   • Products

After configuring the API account, you simply need to synchronise your store.

4. In Clerk, go to my.clerk.io > Data > Configuration and select BigCommerce as your sync method.

5. Paste the Store Hash, Client ID, Client Secret, and Access Token into the BigCommerce configuration and Save.

After saving, start a data sync when you are ready.

Choosing product data #

Access your Data Sync Settings by logging into my.clerk.io > Data > Configuration.

From here, you can customize your product data by:

• Adding Custom Attributes for your products using the text box. Type in the custom variables used in your BigCommerce store that you’d like to add as comma-separated values.

• Including out-of-stock Products: to include out-of-stock products in your Clerk data, select “Yes” from the dropdown here.

• Only import visible Categories: to choose whether or not you import all categories or only visible categories to Clerk from your webshop, select the appropriate choice from the dropdown here.

• Enable real-time updates: to enable real time updates from BigCommerce to your Clerk synced products, select “Yes” from this dropdown.