Uninstalling Clerk.io from your BigCommerce Store

Uninstalling Clerk.io from your Store

To uninstall Clerk.io from your BigCommerce store, you’ll need to remove the Order Tracking and Visitor Tracking scripts which you originally added with installation in your Theme Files.

You can find your theme files in your BigCommerce admin portal, following the path Advanced > Theme Files > Templates > Layout > file

You can find the Visitor Tracking script in the base.html file of your webstore, like this:

Simply remove the Clerk.io script and click “Save & Apply.”

You’ll also need to remove the Order Tracking script, which can be found under Advanced Settings > Web Analytics > Affiliate Conversion Tracking > Settings.

Remove the Clerk.io script found here, and Save: