Notice
Sales Assistant is still in Private Beta for selected users. All features are subject to change. If you are interested in testing it, sign up for the waiting list in my.clerk.io > Sales Assisstent
The dashboard gives you a broad insight into how the Sales Assistant is performing:
Number of chats #
Total amount of conversations your visitors have had in the period.
Converted chats #
Amount of conversations that led to an order being placed.
Conversion rate #
Percentage of conversations that leads to orders.
Total revenue #
Revenue from orders placed by customers who had at least 1 conversation during their session.
Revenue pr. chat #
Average revenue generated from each conversation.
Total revenue (direct impact) #
Revenue from the exact products that were bought as a result of the Sales Assistant showing them to customers.
Time saved #
The estimated time savings based on the amount of conversations an average customer service agent handles per hour. For each 20 conversations had, 1 hour is counted as saved.
Visitor usage #
The percentage of visitors who had at least 1 conversation.