Notice
Sales Assistant is still in Private Beta for selected users. All features are subject to change. If you are interested in testing it, sign up for the waiting list in my.clerk.io > Sales Assisstent
These are accessed in my.clerk.io > Sales Assistant > Chat FAQs
Sometimes, you might want to force the Chat AI to respond in a specific way to certain questions. E.g. it might be a good idea to ask it only to send a single discount code when prompted, or reply to questions about your opening hours in a specialised way.
Users don’t have to ask for the exact question you configure - any variations will still result in the type of answer you are providing.