- Clerk.io Help Center
- Using Clerk.io on Magento 1
- Upgrading Extension
-
Working with Clerk.io
-
Using Clerk.io on Other / Custom Platforms
-
Using Clerk.io on Shopify
-
Using Clerk.io on Magento 1
-
Using Clerk.io on Magento 2
-
Using Clerk.io on WooCommerce
-
Using Clerk.io on Prestashop
-
Using Clerk.io on BigCommerce
-
Using Clerk.io on Shoporama
-
Using Clerk.io on Shopware 6
-
Using Clerk.io on DanDomain
-
Using Clerk.io on Lightspeed
-
Using Clerk.io on SmartWeb / HostedShop
-
Using Clerk.io on DynamicWeb
-
Using Clerk.io with Any Email Client
-
Using Clerk.io with Copernica
-
Using Clerk.io with Autopilot
-
Using Clerk.io with Active Campaign
-
Using Clerk.io with Marketing Platform
-
Using Clerk.io with MailChimp
-
Using Clerk.io with MailUp
-
Using Clerk.io with Apsis
-
Using Clerk.io with UbiVox
-
Using Clerk.io with CleverReach
-
Using Clerk.io with Google Ads
-
Using Clerk.io with Act-On
-
Audience Integrations with Facebook
-
Using Clerk.io with DotDigital
-
Using Clerk.io with Klaviyo
Upgrading the Clerk.io Magento 1 extension
Get the latest fixes and features for the Clerk.io extension
WARNING!
If you are using a version before 4.0.0, upgrading will break your Designs, since Clerk.js 2 will be used. If using an older version, follow this guide instead.
This guide shows you how to upgrade from previous versions of our extension, to the latest one.
You can download the latest extension from this link:
https://github.com/clerkio/clerk-magento/releases/latest

1. Save any changes to extension files
Before you attempt to upgrade, make sure you have either:
-
Saved the changed files locally on your FTP or
-
Made a backup of any changed files, that you can carry over to the new extension.
Usually, the files that most developers change, are Product.php and Productbase.php, which control product attributes.
These files are found here:
app->code->community->Clerk->Clerk->Model->Catalog->Product.php
app->code->community->Clerk->Clerk->Model->Catalog->Productbase.php
2. Deactivate and uninstall existing extension
Before attempting to upgrade, it is very important that you do this:
-
Deactivate the old extension in Magentos System->Configuration->Clerk->Settings page. Simply set Enable to No and click Save Config.

2. Afterwards, uninstall it either through Magento Connect or by deleting the files
from FTP if you installed it directly here.

Otherwise, your Configuration page might stop functioning and neither extension will work afterwards.
3. Install latest extension
Lastly, install the latest extension again, and move any files you have backed up, to your FTP server.
Your configuration should be saved, even when installing the new version. Check System->Configuration->Clerk to make sure that everything is still there.
Now you have the latest version of Clerk.io for Magento installed!