These are accessed in my.clerk.io > Chat > Chat logs As visitors start having conversations with the chat assistant, you will see them show up here.
Each conversation contains:
- A UID identifying the conversation
- A visitor ID of the visitor or session having the conversation
- The date where the conversation started
- The first message written by the visitor
- Good or bad feedback if the visitor has clicked on thumbs up or down
- Indication of whether the conversation led to a conversion or not
- The order value, if the conversation led to a conversion