A single User has access to all Companies, and usually all Stores that they are added to, from a single my.clerk.io login. There are no extra charges for users, so we recommend that everyone working with Clerk has their own user.
Inviting new users #
Users with Admin or Manager roles can add new team members to a Clerk.io account.
- Click your Store name in the upper left corner
- Click your Company name in the top of the dropdown
- Click Users
- Click the button Invite new user
- Enter their email address
- Set the role that best matches their needs
- Click Send invite
Getting access #
If a user already has access to another Clerk.io Company, they will automatically have access to your Company next time they log in.
If they haven’t used Clerk.io before, they will get a welcome email with a link for creating a new user. After this, they will have access to your Clerk.io Company.
Revoking invites #
Once the invitation has been sent, and while the new user has not accepted it, Admins and Managers will be able to revoke it by clicking the Revoke invite " icon under the Invited users tab.
Removing users #
Next to a User, click ... > Delete and accept in the prompt.
The user is then removed from your Company.
User roles #
In larger teams, not all users are equal. We use roles to define who should have access to different things in Clerk.io..
Permissions #
Admin: Admins can do everything including user management, store creation and billing management. Has access to all Stores on a company
Manager: Managers can manage users but not create stores, access billing or handle store API keys. Has access to all Stores on a company
Member, Developer and Agency: These users can’t manage users, store creations or billing. Only developers can handle API keys. Has access to all Stores on a company
Store member: These users can only access specific stores. Admins or managers can set their permissions when sending them an invitation or by editing their profiles.
Users with access to multiple companies #
When an agency’s or developers email address has been added to multiple accounts they will be able to see all of their accounts and stores when they login to their Dashboard.
Clicking the company name in the top right corner will show the list of Accounts you are attached to, and the Stores for each account listed below them:
In contrast, the owners and marketeers for each individual store, will only be able to see their own account:
This makes it easy for agencies and developers to get quick access to all the webshops they are working for.