Data

Sync

Starting a sync #

You can always start a full sync from my.clerk.io.

Simply go to Data in my.clerk.io and click Start New Data Sync:

This will import all of the latest data from your webshop.

Whitelisting the importer IP address #

If your server has an IP lock, you need to whitelist the IP address of the Clerk.io importer to sync data. You can use this IP to do this:

52.57.0.11

Remember: that the IP is subject to change. If the Import stops working you simply have to come back to this page to find the current IP address.

Realtime Updates #

Realtime sync is a great way of keeping your Clerk.io store backend up to date with any change, addition or removal of product data.

Most of our extensions and integrations have them built-in, with no extra setup needed. For any other platforms, they can be set up through our CRUD API.

With the realtime sync enabled, Clerk.io is able to update your data in Clerk.io as you change it in your webshop backend, anything from a simple price update to adding or removing a product entirely in your webshops backend. Any front end changes will not be detected until it has been indexed and saved in your backend.

This means Clerk.io will not have to run a full sync every time you change product data, big or small, saving you time to work on the rest of your webshop.

You can see when the latest change was last made to a product in the Data tab of your Clerk.io store backend under ‘Data Sync Information’.

When adding a product through the real-time sync it will appear on your webshop instantly after it shows in the Clerk.io backend. Adding a product through the real-time sync does not include product ranking, this is completed as part of the full data sync that will be completed at least once every 24 hours, the time you have specifically set it to complete or you can trigger this manually in the Data tab in the Clerk.io store backend.

CSV Files #

These an be used for demoing Clerk.io’s features through a Live Demo.

  • In my.clerk.io, click “Data” in the left-side menu.

  • Scroll down to “Data Sync Settings”, and choose “One-Time CSV Upload” from the Sync Method dropdown in the top-right corner.

Choose your CSV files for your Products, Categories, Orders, Customers and Pages, uploading in Data Sync Settings.

Click “Save” at the bottom, and “Start New Data Sync” at the top of the page to sync your CSV data to Clerk.io.