Chat

Chat Logs

Notice
Chat is still in Private Beta for selected users. All features are subject to change. If you are interested in testing it, sign up for the waiting list in my.clerk.io > Chat
Chat logs

These are accessed in my.clerk.io > Chat > Chat logs As visitors start having conversations with the chat assistant, you will see them show up here.

Each conversation contains:

  • A UID identifying the conversation
  • A visitor ID of the visitor or session having the conversation
  • The date where the conversation started
  • The first message written by the visitor
  • Good or bad feedback if the visitor has clicked on thumbs up or down
  • Indication of whether the conversation led to a conversion or not
  • The order value, if the conversation led to a conversion